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THE CUSTOMER SAYS!
You will learn how to determine the needs of the person ahead.
You will be able to determine his personality and basic psychological needs based on his clothes, behavior, and words.
Interesting videos will be presented at the seminar, a memory book will be given.
The Maslow needs pyramid is drawn in parallel between the individual qualities of people - you will be presented with a choice connection.
Who will benefit?
Customer Service,
Those who work with customers in the banking sector,
Those who work with customers in the field of sales,
Those who work with customers in the "Call Center",
Those working in the field of Human Resources,
Managers interviewing employees,
Those who are interested in marketing,
Those who have been trained and educated in economics,
Those interested in the field of psychology,
Those who want to be successful in communicating with people.
Attention! What does demand mean?
Clothing colors
Taste and appearance
Behavior
The words he expressed
Circle of interest
Decision-making criteria
The main goal - to gain useful skills.
Establishing various new contacts, creating favorable conditions for acquaintance for the purpose of cooperation.
PURPOSE
To get acquainted with the content of this seminar, click on the "program" button and download the slides.
PRESENTATION
CORPORATIVE
Write to us about your needs in the registration section to improve your staff on this or other topical issues - we will contact you and offer an individual program.
We can help you organize your company's business development strategy, as well as prepare a unique sales proposal for presentations and other advertising projects.
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